PRIVACY POLICY

Cookies and our website Privacy Policy

Welcome to the Auto Refresh Norwich website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

the content of the pages of this website is for your general information and use only. It is subject to change without notice.
neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
this website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
all trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
from time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

By using our website, you are deemed to consent to our use of cookies. We do not currently use cookies, but in future we may use cookies to record your website visits, pages you have visited and links you have followed. This information will only be used to improve the experience that we deliver by improving content and navigation to and from that content.

You can block our use of cookies by activating the settings in your browser. Please visit allaboutcookies.org where you can find comprehensive information on cookie management and blocking for a wide variety of browsers. If you block cookies, some aspects of our website might not work properly.

Please note that no internet data transmission is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services. We have no control over the content or security of any third-party websites we may link to.

What personal information do we collect about you?

Most of the information we collect will be provided by you. This information might include contact details such as your name, address, email address, phone numbers, organisation name and job title. You might also provide information to help us answer a query, or market our services to you. We may collect metadata information, which identifies your computer and tracks your visits and use of our website. We will use Google Analytics to collect this type of information, so we can assess and improve our website experience. This information is processed in a way that doesn’t identify individuals.

We may also collect information from our email service provider including whether you opened our email and what links you may have clicked on.

What do we use your personal information for?

We will use your data to provide you with the information, products and services you have requested. Most our communication will be by email. We may use your personal information to:

Respond to enquiries about our services
Send you updates, newsletters, and sales and marketing
Invite you to events
Invite you to participate in research
Improve our website experience
Keep our website secure, and verify compliance with our website terms and conditions
Comply with any legal process or proceedings

We do not profile your data or allow any third-party marketing to you. We do not share your data. Access to your information is restricted to designated employees of Auto Refresh Norwich

How long do we keep your information for?

We may keep your information for financial purposes for up to six years. We will keep your information for marketing purposes only as long as we can continue to verify that it is up to date and still relevant for our purposes. We may keep your information to comply with legal obligations. You can let us know at any time if you would like to opt out of receiving any or all communication from us.

We may retain your information on a suppression file if you request to receive no future communication.

Your rights

You have several rights under data protection legislation. You can find out more about your rights, or make a complaint, via the Information Commissioner’s Office